Privacy Policy

1. Who We Are

Aqua Cat Plumbing & Water Treatment is a licensed plumbing and water treatment company based in Prescott, Arizona, owned and operated by Neil Staiger, Master Plumber. We serve homes and businesses throughout Yavapai, Coconino, and Maricopa counties.

• Business: Aqua Cat Plumbing & Water Treatment
• Owner: Neil Staiger
• Location: Prescott, AZ 86301
• Phone: (480) 228-8282
• Email: aquacatplumbing@gmail.com
• Website: www.aquacatplumbing.com

2. Information We Collect

We collect personal information only when you voluntarily provide it to us. This may include:

• Contact information — your name, phone number, and email address when you submit our contact form, request a service estimate, or call us.
• Service address — the property address where service is requested.
• Message content — any description of your plumbing or water treatment issue that you choose to include in a form submission.
• Device & usage data — standard web server logs including IP address, browser type, and pages visited. This is collected automatically and used only for security and site improvement purposes.

We do not collect payment card numbers, Social Security numbers, or other sensitive financial information through this website.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your service request or inquiry
• Schedule and perform plumbing or water treatment services at your property
• Follow up on completed work or provide warranty support
• Send you information you have requested about our services
• Comply with applicable Arizona state and federal laws

We do not sell, rent, or share your personal information with third-party marketers.

4. Information Sharing

Your information may be shared only in the following limited circumstances:

• Service delivery — if a sub-contractor or supplier needs your address to deliver equipment related to your job, we will share only the minimum necessary information.
• Legal compliance — if required by law, court order, or governmental authority.
• Business tools — we may use third-party tools (such as Google Workspace for email, Cloudflare for website hosting) that process data as part of delivering our service. These providers are bound by their own privacy policies and do not use your data for independent marketing.

5. Cookies & Tracking

Our website uses minimal tracking. We do not use advertising cookies or cross-site tracking pixels. Standard server logs and, where applicable, Google Analytics may be used to understand how visitors use our site in aggregate. You may disable cookies in your browser settings without affecting your ability to request service.

6. Data Security

We take reasonable precautions to protect your personal information. Our website is served over HTTPS (encrypted connection). Contact form submissions are delivered to a secured business email account. We retain your contact information only as long as necessary to service your account and meet our legal obligations.

7. Your Rights (California & Arizona Residents)

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal retention obligations
• Opt out of any future marketing communications at any time

To exercise any of these rights, contact us at aquacatplumbing@gmail.com or call (480) 228-8282. We will respond within 30 days.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to external sites (such as Google Reviews or product manufacturers). This privacy policy applies only to aquacatplumbing.com. We are not responsible for the privacy practices of any third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out: